When you request a commercial proposal, interact with our Instant Quote Builder, schedule a walkthrough, or engage our janitorial or staffing teams, VIP Janitorial Services, LLC may collect the following categories of information:

• Business & Personal Identifiers: Full name, professional title, company name, corporate email address, direct business telephone number, and commercial facility physical address.
• Operational Project Specifications: Facility square footage, surface floor types (VCT, terrazzo, hardwood, concrete), desired cleaning frequency (daily, nightly, weekly), post-construction project timelines, and staffing volume requirements.
• Access & Operational Credentials: Facility access windows, alarm disarm instructions, keycard designations, or security liaison contact information provided solely for authorized service entry.
• Digital Technical Data: Browser user agent, device operating system, IP address, referral sources, and page interaction timestamps gathered automatically when browsing vip-janitorial.com.

We utilize collected commercial and personal data strictly for legitimate operational purposes, including:

• Preparing accurate, transparent commercial janitorial and floor restoration estimates.
• Coordinating, routing, and dispatching vetted cleaning crews and hospitality staffing teams.
• Executing scheduled recurring office cleanings, night shifts, and weekend facility turnovers.
• Processing billing statements, Certificates of Insurance (COI), and corporate contracts.
• Communicating immediate operational alerts, weather-related rescheduling, or emergency response status via telephone, SMS, or email.

As an executive janitorial contractor entrusted with after-hours access to corporate offices, financial suites, and hotels:

All facility security codes, lockbox combinations, physical keys, and electronic badges are classified as Strictly Confidential. Access credentials are encrypted, restricted exclusively to authorized supervisors led directly by owner Edgar A. Pinto, and never stored on public-facing or unencrypted systems. Keys and access fobs are accounted for daily through verified chain-of-custody protocols.

Our digital platform (vip-janitorial.com) uses necessary and performance-oriented cookies to ensure seamless navigation, preserve state in interactive widgets (such as our Before/After comparison tool and Quote Builder), and analyze aggregated website traffic patterns.

We do not use invasive tracking technologies or cross-site tracking pixels that follow your browsing activity across unrelated third-party websites. You may disable cookies through your web browser preferences; however, certain interactive site features may experience diminished responsiveness.

VIP Janitorial Services, LLC does not sell, rent, monetize, or trade your personal or corporate information to third-party data brokers, marketers, or advertisers under any circumstances.

Information is disclosed only to trusted operational entities under strict non-disclosure obligations:

• Direct Operations Staff: Assigned cleaning supervisors and vetted crews requiring site logistics to fulfill your service scope.
• Insurance Underwriters: Certified carriers issuing formal Certificates of Insurance naming your property as additional insured.
• Legal Authorities: Regulatory or law enforcement agencies when compelled by subpoena, court order, or applicable Connecticut or federal statutes.

We retain client records, service agreements, inspection logs, and billing history only for as long as necessary to maintain active commercial contracts, satisfy Connecticut corporate tax regulations, and uphold warranty inspection records.

Upon contract termination or upon verified request, facility access codes, temporary entry data, and floor plan schematics are permanently purged from our active operational systems within thirty (30) days.

Under the Connecticut Data Privacy Act (CTDPA) and applicable United States commercial standards, authorized corporate contacts and individual clients maintain the following enforceable rights:

• Right of Access: Confirm whether we process your commercial contact data and receive a readable copy thereof.
• Right to Rectification: Request prompt correction of inaccurate company addresses, phone numbers, or account specifications.
• Right to Erasure: Request the deletion of personal identifiers that are no longer required for active contract fulfillment or legal retention.
• Right to Opt-Out: Unsubscribe from non-essential service newsletters, seasonal cleaning reminders, or digital updates at any time.

We enforce physical, administrative, and technical safeguards engineered to protect your information against unauthorized access, loss, or alteration. Our digital properties utilize end-to-end HTTPS SSL encryption protocols, firewalled administrative databases, and multi-factor authenticated communication channels.

While no digital transmission is entirely invulnerable, we continuously review and elevate our data handling practices to reflect 2026 cybersecurity standards.

VIP Janitorial Services, LLC reserves the right to revise this Privacy Policy periodically to reflect enhancements in service offerings, operational technologies, or Connecticut state compliance regulations.

Any revisions will be posted directly to this URL with an updated "Last Updated" timestamp. We encourage facility managers to review this policy periodically to remain informed of our ongoing data governance standards.